Troubleshooting
If your Alpha Grill has an issue, check these first:
Pre-Restart Inspection
Check for Obstructions: Ensure nothing blocks the manipulator arms and the path
Inspect for Debris: Check the gaps and crevices along the sides, front, and rear for food residue buildup or objects
Restart the Grill
After completing the inspection, restart the Alpha Grill.
If the issue persists, perform one additional restart.
See videos on how to set up Alpha Grill at the start of day, or remove the parts at close.
Parts Assembly Guide
Cleaning Alpha Grill is Easy IPX6 Rated, Hose it Down!
“Cleaning Alpha Grill takes under 15 mins at the end of day. Throw the removable parts in the dishwasher and hose the grill with water”
- QSR Operator